What can we help you with?

GETTING STARTED

Download Digital Film App for iOS

On iOS, you can download the Digital Film App from the Apple Store. You can unlock all the filters through in-app purchases or by purchasing an in-app subscription. If you have already purchased Digital Film App filters in the past, simply log in to your Apple ID via the settings page on your iPhone and restart the app.

Download Digital Film App for Android

On any Android device, you can download the Digital Film app from the Play Store. You can unlock all the filters through in-app purchases or by purchasing an in-app subscription. If you have already purchased Digital Film App filters in the past, make sure you are signed in to your Play Store account and restart the app.

What’s the difference between purchasing filter packs or becoming a member?

You can either purchase packs of filters individually via in-app purchases or you can become a member unlocking ALL the purchasable presets. When you are a member, any new preset packs that become available to purchase in future updates will instantly be usable for free.

Can I use my Digital Film Actions Lightroom Presets and Photoshop Actions?

No. Digital Film App is an entirely different way to be able to edit your photos. Our Lightroom Presets and Photoshop Actions are created for professionals editing on a Desktop using Adobe Lightroom, Camera Raw or Photoshop. Digital Film App is created for beginners, hobbyists and professionals alike, but is designed to work on mobile photography with a whole new set of colours and ways to edit your images.

Tutorials

We have put together tutorials to help you learn how to use the app and how to make the most of its features. Here are some tutorials to get you started:

See more tutorials here.

Pro Tips

Digital Film App is designed to be an intuitive and simple to use app to quickly be able to edit and transform your photos, so most things are pretty easy to follow! There are a few fun hidden ways that you can edit your photos:

Double tap an image on the homepage to quickly head to edit mode
Double tap an image in edit mode to zoom in to 100%
You can edit a photo while it is zoomed in!
In edit mode, hold down on your edited image to see the original unedited image.
In the gallery page, you can press and hold down on a thumbnail to see the full version of the image.

ACCOUNT

Your Digital Film App Account and becoming a Digital Film App Member

Your Digital Film App is connected to your Apple ID for iOS and your Play Store account on Android. Make sure you are signed in to your correct Apple ID or Play Store account before you make any purchases.

How to cancel your Digital Film subscription for iOS

You can go to your account via your phone’s App Store settings to manage your subscription. More info available here from Apple.

How to cancel your Digital Film subscription for Android

Open the Play Store and make sure you are signed into the correct account. Tap menu > Subscriptions. Select the subscription you want to cancel and tap cancel subscription. More info available here from Google.

Why are my purchases not showing up?

It’s possible that your internet is not connected, or that you are signed in to a different Apple ID or Play Store account than the one that was used to purchase. Please check your internet connection and signed in Apple ID or Play Store account, and restart the app to try again.

PAYMENTS

How can I get a refund for a purchase?

For iOS App Store or Mac App Store purchases, visit and contact Apple Support. For Android users please see here for more information.

How do I restore purchases made in the past?

Open the Digital Film app, select Help? in the top left hand corner and tap Restore Purchases.

Can I buy Digital Film App presets and use them on other devices?

Yes. All your Digital Film App purchases and subscription are connected to your Apple ID or Play Store account. If you buy a new phone or need to use a different phone, just sign in to your Apple ID or Play Store account in your mobile settings, restart the app and your purchases will be available. If you still can’t see your purchases, refer to the above question on how you can restore past purchases within the Digital Film App.

Do you have any discounts?

Follow us on Instagram @digitalfilmactions to keep an eye out for competitions for your chance to win free presets or a yearly subscription!

FILTERS & EDITING

What are the free filters?

We currently offer 10 free filters for your photos. They include:

Aspen

Fields

Lullabye

Mountains

Berlin

Fall

Pacific

Peachy

Wild

We are always working on new free presets to release intermittently!

What are member presets?

If you love the Digital Film App, our member presets are the perfect way to add more to your editing by unlocking extra filters to enhance your photos.

We currently offer 4 packs of presets for in-app purchase or free if you are a Pro Member. They include:

Mountains (5 presets + 1 free one to try before you buy!)

Aspen (5 presets + 1 free one to try before you buy!)

Positano (5 presets)

Daisy (5 presets)

To see some examples of what these presets look like, take a look here!

Just like our free presets, we are always working hard to create new packs to keep Digital Film App fun to use and take your photography to the next level. If you are a Pro Member, we release a new pack of presets every 2 months, which are added for free to your account.

What is the difference between free and purchasable filters?

Our free filters are our way of saying thank you for supporting Digital Film and to give you the ability to test out the app and see what it’s capable of. For example, we offer the Aspen preset for free, but if you really love it and always find yourself coming back to edit with Aspen, then you might want to consider taking a look at the Aspen pack! The pack is an extensive version of the free preset with 5 different filters with a cohesive style, but each preset will affect different images in a different way giving you more variety and ease to your editing.

Syncing filters across devices

If you use Digital Film App across multiple devices and have purchased filters or have become a member, simply log in to your Apple ID of Play Store account in your settings to be able to use your purchased filters on a different device.

Does Digital Film App support RAW photo editing

Yes. You can import RAW image format into Digital Film to edit.

Digital Film crashed

Please get in contact with us on digitalfilmactions@gmail.com Include your phone model, current system and describe your problem.

How to save images from Digital Film App

There are 2 methods to be able to save your photos from the Digital Film App. In editing mode, once you’ve finished making all your adjustments, simply hit the Export button and your image will be saved to your camera roll.

In the gallery page, select all the images you want to save and press export. They will al be saved to your camera roll.

How are images saved from the app

All images are exported in the highest resolution.

My photo isn’t looking good

If you’re struggling making the most of our photo editing tools, please check out some of our tutorials here!

Is it possible to zoom?

Yes, you can zoom into your image even while you’re editing! Simply double tap your photo when you’re in the editing mode to quickly zoom into 100% or pinch and zoom your photo.

I’m experiencing a bug

If you are experiencing a regular bug when using the app, please email us on digitalfilmactions@gmail.com with your Apple ID or Play Store account email and describe the problem. If you have screenshots or a screen recording, please attach them to the email so we can help you as much as possible.

My app is lagging

If you find that your app is lagging, double check how much storage is available on your phone. You can also try deleting old photos from the gallery by selecting all the photos you want to remove and pressing Delete.

If you delete photos from the app, they will not be deleted from your phone.

COMMON QUESTIONS

I have a technical problem or an issue I need solved

Please get in contact with us on digitalfilmactions@gmail.com Include your Apple ID or Play Store account email and describe your problem and we will get back to you as soon as possible.

Email Digital Film

You can get in touch with us with any issues, problems, suggestions or feedback via our email digitalfilmactions@gmail.com

App crashed

If you are experiencing regular crashes when using the app, please email us on digitalfilmactions@gmail.com with your Apple ID and describe the problem. If you have screenshots or a screen recording, please attach them to the email so we can help you as much as possible.

Social media

Share your photos edited with our app by using the hashtag #digitalfilmapp

We regularly check the hashtag and feature artists on our Instagram page.

ABOUT

What is Digital Film App?

Digital Film app is an uncluttered, powerful photo editing app created for both beginners and professionals. Easily apply a variety of creative colour filters to your photos and customise each photo with our photo editing tools. Digital Film is an app created by photographers for photographers with advanced colour filters to enhance your images.

How did you create Digital Film App?

Digital Film App was created from scratch using React Native and a number of supporting libraries.

When are you going to make the app for Android?

Creating Digital Film App for Android is up high on our to-do list! Please keep an eye out on our Instagram @digitalfilmactions or sign up to our Newsletter to hear news and announcements.